UX, or user experience, is every interaction your business has with your audience on your website, mobile site, apps, and online properties and/or services.
Okay, deep breath. We know that might sound a bit overwhelming at first. But let's try describing it a different way: UX is like hosting a dinner party.
Why is the UX of my mobile store important for my retail business?
How do I create good UX for my mobile store's customers?
How do I make my mobile store's checkout process simple?
Imagine there's an online store called Eli's Electronics Emporium. Eli works hard to ensure his website and online store are easy to use.
But Eli doesn't really concern himself too much with the store on his mobile website. He thinks that with his online store, he's got the web-based electronics market covered. But is this true?
What does user experience (UX) for mobile apps mean?
Why is good UX important for my app?
How can I make sure my app's UX is working the right way?
Mobile app UX. Sounds like something only design wizards and tech gurus need to know, right? Actually, marketers should be familiar with it, too.
Why? Because unlike books, people judge apps not only by their cover but also by their navigation and pages...and colour schemes...and fonts...and how simple they are to use.
How do I get started with information architecture?
From the outside, information architecture (IA) can seem like an intimidating practice. But let's look at it in a different way.
Imagine you're unpacking groceries in your kitchen. You'd organize them in a way that makes sense to you. You'd put the chicken in the fridge, the beverages in the pantry, and the fruit in a bowl.
Why is it important for my business to consider accessibility?
How can I start to think about making my products and services more accessible?
Say you have a business making paper and digital greeting cards. Each has a hilarious and touching message that other companies just don't deliver.
One day, you're dropping off some paper cards at a bookstore and see people reading braille books. Suddenly, it hits you: people with visual impairments might have a harder time benefitting from your products.
Why does designing accessible products and services matter?
What are some common types of impairments and disabilities?
What are some ways I can design and test to improve accessibility?
Since the first store, which probably sold sticks to fight off pterodactyls, businesses have hoped to sell their goods and services to as many people as possible.
How is multivariate testing different from A/B Testing?
Why should I use it in my email marketing?
How do I do multivariate testing?
Imagine Katie owns Kangaroo Kickboxing, a business that offers martial arts and self-defence classes.
Thanks to her great workouts, she’s built up a large email subscriber list that’s made up of current customers and other people who want to learn more about Kangaroo Kickboxing.
What are the best ways to measure my email marketing’s success?
It’s easy to take email for granted. It’s something that’s almost too available, you use it fairly often, you have it at work and at home…wait. Let’s think about that.
How many times have you checked your email today? Once? Twice? Are you checking it right now?
How can effective mail communication help my business and brand?
How can I craft effective emails?
How can I make sure I’m responding to emails properly?
You’ve probably heard the saying, “it’s not what you say, but how you say it.” And that’s definitely true for all business communication, including emails.
Emails lack body language and tone of voice. That’s why you have to make them clear, relevant, and appropriate. Otherwise, you might end up with a communication breakdown between you and the people you’re sending emails to.
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